Service · CRM and automation

Not a single lead lost. Every deal in full view

We set up your CRM around your sales process: pipelines, stages, permissions, data migration. Every lead source — forms, ads, messengers, quizzes — flows into one pipeline with attribution down to the specific ad. You can see where every lead came from and what the manager is doing with it.

See the cases

Prices in the open — from €2 500. See prices and what is included ↓

150+
Leads a week flowing through one pipeline (Kronitek)
100%
Deals with the ad channel filled in after setup
858 of 859
Contacts completed for the call list via API

Numbers that speak for us

€1.85M
In ad budgets managed through us
8+ years
Of experience in marketing and advertising
−28%
Median drop in cost per lead by month two
98%+
Event coverage in analytics
15–20%
Of "junk" spend we find in the first month
Kronitek Brionix Edgars Būve RigaOn Liberta Mzogs
Your situation

You need a CRM if any of this sounds familiar

If even one of these points fits — your leads are already leaking, and a review of the process will show it.

Leads come from different places, and some just get lost.

Website forms, requests from Facebook and Instagram, WhatsApp messages, a quiz — all in separate tabs. No one is sure every request was handled.

You don't know which ads bring in customers.

A lead came in — but from where, from which ad, is anyone's guess. Budget is spread blindly.

Managers talk in messengers, and the owner can't see the conversations.

A rep leaves — and the deal history walks out the door with their personal phone.

The pipeline is full of spam and duplicates.

The same leads get counted twice (form plus Pixel), the database is cluttered with junk requests, and the ads learn from the wrong things.

Your lead database sits there as dead weight.

Hundreds of contacts no one has reached, because there's no convenient list and the data is incomplete.

Who it fits

Are we a good fit for you

If a full CRM is overkill for you right now — we'll say so upfront and put together a lightweight solution.

B2B with a sales teamseveral lead sources, managers, a long sales cycle. This calls for a full CRM: Pipedrive, HubSpot or Bitrix24 with pipelines, permissions and automation.
Small business and servicesyou have a flow of requests, but it's too early to pay for a heavy subscription-based CRM. We build a "bare-bones CRM": a database in Google Sheets plus lead cards in Telegram with "qualified / junk" buttons.
Ad-driven businessesif you're already pouring budget into Meta or Google, tagging lead quality in the CRM feeds back into the ad algorithm and makes leads cheaper.

About CRM scale — honestly and upfront. We don't push a heavy subscription-based CRM if you get 20–30 requests a month from a single channel. In those cases we build a lightweight solution on Google Sheets and Telegram: leads stop getting lost, and you don't pay for software you don't need.

Our prices are lower — this is the cost of our implementation work. The subscription for the CRM software itself (if it's paid) is billed to you directly by the vendor and is not included in this amount.

Outcome

What you get

Not a list of tasks, but what you actually end up holding.

One pipeline instead of ten tabs

Every source — website, ads, messengers, quizzes — brought into a single CRM. A request can't fall through the gaps between windows.

You can see where each lead came from

The ad channel is filled in automatically for 100% of deals. In the card — a direct link to the specific ad the customer came from. The manager sees the context immediately.

A clean database, no spam or duplicates

A spam filter on forms, lead deduplication, and fixes for common bugs like the wrong country being detected from a phone number. Your ads stop learning from junk.

Messengers under control

WhatsApp and Telegram connected to the CRM: manager conversations are visible to the owner, and history stays in the system, not on personal phones.

Your database starts working

Call lists straight from the CRM, contact enrichment via API (phones and emails filled in where they were missing), and fair distribution of leads between managers.

A closed quality loop

A manager marks a lead as qualified or junk — and the signal goes to the ad algorithm through CAPI. Your ads learn from real sales, not clicks. Meta Ads →

Oversight of manager performance

You can see real calls versus empty ones, time to first touch, who takes fresh leads and who sits on old ones.

Emails and scenarios on top of the CRM

Welcome series and win-back campaigns — email marketing →. Complex scenarios, AI agents and chatbots — automation and AI →.

Pricing

Open pricing, no "on request"

All prices in EUR, excl. VAT. This is the cost of our implementation work; the subscription for the CRM software itself is billed to you directly by the vendor.

WhatPrice
CRM implementationHubSpot, Pipedrive or Bitrix24: pipelines, fields, permissions, automations, team training.€2,500 – 6,000
CRM migrationMoving data and processes from one system to another without losing history.€3,000 – 6,000
Simple integrationMake, Zapier or n8n: one process, 2–3 services.€300 – 800
Complex scenarioMake or n8n: multi-step logic, branching, error handling.€1,500 – 5,000

Why the range: it reflects the varying scope within a single service — the number of lead sources, the depth of the pipeline and automation, the complexity of integrations and data migration. At the consultation we'll narrow the figure to your process.

  • How many lead sources we bring into one pipeline, and how different they are.
  • Depth of the pipeline and automation: basic stages — or permissions, custom fields, a quality loop.
  • Complexity of integrations and migration: standard connectors — or webhook patterns and a database transfer.
The full "CRM" section in the price list → Take it all as a package — ads, analytics, CRM (from €2,500/mo) →
Cases

Cases by niche

Not promises — numbers straight from the systems.

Kronitek website
Kronitek↗B2B · Manufacturing
Europe, US, Canada, Australia · Pipedrive, Make, CAPI

Leads came in from 6+ sources — four landing pages, Facebook and Instagram lead forms, WhatsApp, a quiz — and got lost with no attribution. We built a single pipeline: forms → Make → Pipedrive, auto-filled the ad channel on 100% of deals, added a direct link to the creative on the card, a form spam filter, and call lists enriched via API.

150+leads a week through the pipeline
100%of deals with the ad channel
858 of 859contacts completed via API
BrionixProptech · Real estate
Latvia, Georgia · Bitrix24, automation

Brokers talked to clients in WhatsApp and Telegram — the owner couldn't see the conversations, and ad leads slipped past the CRM. We connected Bitrix24 through a webhook pattern (the Russian cloud, where standard connectors don't work), mirrored the messengers into open channels, and added a qualification bot, a lead-quality callback and a dashboard.

×8reach growth after rollout
Bitrix24Russian cloud via workaround
All chatsbroker conversations under control

These are 2 of 32+ projects. At the consultation we'll show the cases closest to your niche — with full statistics from the systems.

Process

How we work — stages, not "90 days broken into weeks"

A long project. Rough timeframes are below; exact ones come at the consultation, once we've looked at your lead sources.

01
First week

Review of the sales process

We look at where requests come from, how they're handled today, and where they get lost. We lock down the pipeline, stages, access permissions and fields. This is also where we decide: a full CRM or a lightweight solution on Sheets and Telegram.

02
Setup

CRM and pipeline

We build the pipeline around your sales cycle: stages, custom fields, manager permissions, automation inside the CRM.

03
Integration

Consolidating sources and attribution

We connect forms, ad lead forms, messengers and quizzes into a single pipeline. We set up automatic filling of the ad channel and a link to the ad on the deal.

04
Data

Hygiene and migration

Spam filter, deduplication, and — when migrating from another platform — a database transfer without losses. We verify it on real data before launch.

05
Optimization

Quality loop and oversight

We feed lead-quality tagging back into the ads through CAPI and set up tracking of manager performance.

06
Beyond

Handover and support

We walk the team through the system, leave instructions, and keep running and refining it as your database grows. This is a system, not a one-off launch.

Why us

Our commitments and rules

Not promises — rules we put in writing. Plus rare skills that almost no CRM contractor has.

2 h

Reply within 2 hours

Communication SLA on business days, urgent — 30 minutes. 99% of reports on time, 98%+ event coverage in analytics.

Yours

Accounts and CRM

The system always stays yours. If you leave, you take it all: accounts, pipeline, database, history. Nothing "ours" that you can't access.

To the creative

Attribution, not "lead from Facebook"

On the deal card — the specific ad the customer came from. Almost no CRM contractor has this. Deep expertise in Pipedrive: API, pipelines, custom fields, campaigns.

No

Penalties or year-long lock-in

No commission on your ad budget, no penalties for terminating. Clients stay because of results. Bitrix24, including the Russian cloud via a workaround pattern — a rare skill on the market.

Questions

Frequently asked

Honest answers to what people ask before starting.

We only get 20–30 leads a month. Do we even need a CRM?

Not necessarily a heavy one. For a small flow we put together a lightweight solution: a database in Google Sheets and lead cards in Telegram with quality tagging. You pay nothing for software, leads stop slipping through the cracks, and the tagging also makes your ads cheaper. We roll out a full CRM once you have a sales team and several sources.

We live in WhatsApp and Telegram. Can that be brought into a CRM?

Yes. We connect messengers to the CRM so that conversations are visible to the manager and stay in the system, not on a rep's personal phone. We've done this both on Bitrix24 and in lightweight solutions.

We already have a CRM, but it's a mess. Should we start from scratch?

Not necessarily. More often we fix the existing one: remove duplicates and spam, build out attribution, repair broken integration scenarios. A full move to another platform is something we do only when the current one genuinely gets in the way.

What about migrating data from another platform?

We migrate your database without losses and verify it on real data before launch. Migration costs €3,000–6 000 depending on volume and how different the platforms are.

How long does implementation take?

It's a long project: the process review is the first week, then pipeline setup, source consolidation, data hygiene and migration, and the quality loop. We give exact timeframes at the consultation, once we've looked at your lead sources.

Do you only work with Pipedrive and Bitrix24?

Our deepest expertise is in Pipedrive (API, pipelines, custom fields, campaigns) and Bitrix24, including the Russian cloud via a workaround pattern. HubSpot and other platforms are covered in the price list; at the consultation we'll suggest which CRM fits your process, not our preferences.

What does this do for our ads?

When a manager tags a lead as qualified or junk, the signal goes back to the ad algorithm through CAPI. Your ads start optimizing for real sales instead of clicks. On top of that you can see which ad brought each deal — so budget stops being spread blindly.

Do the accounts and CRM stay ours?

Yes. The accounts and the system are always yours. No commission on your budget, no penalties for terminating, no year-long lock-in.

Let's make sure not a single lead gets lost

Tell us where your requests come from and what happens to them now. In 30 minutes we'll walk through your sales process and show you where leads are getting lost. Free and no obligation.

Kronitek: 150+ leads/wk through one pipeline, 100% of deals with the ad channel · Brionix: messengers and brokers under control in Bitrix24
We'll reply within 2 business hours. No spam. Straight to the point.